Privacy policy

Effective Date: 24 July 2026

Welcome to Rive Decor. Your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit or make a purchase from our Shopify store.

1. Information We Collect

When you visit our website or place an order, we may collect the following information:

  • Name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment information (processed securely through our payment providers)

  • Order history

  • IP address, browser type, device information, and website usage data

  • Cookies and similar tracking technologies

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Provide customer support

  • Send order confirmations and shipping updates

  • Improve our website and customer experience

  • Detect and prevent fraud

  • Comply with legal obligations

  • Send promotional emails and marketing communications (only if you have opted in)

3. Sharing Your Information

We do not sell your personal information.

We may share your information with trusted third parties, including:

  • Shopify 

  • Payment processors

  • Shipping and courier companies

  • Marketing and analytics providers

  • Legal authorities when required by law

These third parties only receive the information necessary to perform their services.

4. Cookies

Our website uses cookies and similar technologies to:

  • Remember your preferences

  • Improve website functionality

  • Analyse website traffic

  • Personalise your shopping experience

You can manage or disable cookies through your browser settings. Please note that some website features may not function properly if cookies are disabled.

5. Data Security

We use industry-standard security measures to protect your personal information. While no online system can guarantee complete security, we take reasonable steps to safeguard your data from unauthorised access, misuse, or disclosure.

6. Data Retention

We retain your personal information for as long as necessary to fulfil your orders, comply with legal obligations, resolve disputes, and enforce our agreements.

7. Your Rights

Depending on your location, you may have the right to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of your data

  • Restrict or object to certain processing

  • Withdraw consent for marketing communications

  • Request a copy of your personal data

To exercise these rights, please contact us using the details below.

8. Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing personal information.

9. Children's Privacy

Our products are not intended for children under the age of 13. We do not knowingly collect personal information from children.

10. International Data Transfers

If you access our website from outside our operating country, your information may be transferred and processed in countries where our service providers operate. We take appropriate measures to protect your data in accordance with applicable laws.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

12. Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us:

Rive Decor

Email: rivedecors@outlook.com

Thank you for shopping with Rive Decor.